Remote Support

Almost anyone who has owned a computer has had a bad experience with phone tech support.  Diagnosing a computer problem over the telephone can be difficult and frustrating even under optimal conditions.

At ETC we have come up with a solution to phone support woes.  Remote desktop control has already saved many ETC clients from headaches.  Just by clicking a link on our website, anyone with internet access can request an ETC computer technician to take control of their computer.

This service is beneficial in three ways.  One, you are not stuck trying to interpret the sometimes complicated lists of instructions that can be
involved in fixing a computer problem. Secondly, you can sit in the comfort of your home or office and see what we're doing to fix your computer issue. Finally, there is no extra time on your service bill for the technician's travel time.

Call or e-mail for more information on this great benefit.

Thanks for your time, and don't forget to visit us at ETC Computer Solutions!