Vol III : Issue 6
ETC Computer Solutions

Eric ThomasHow to Prevent Spyware and AdWare

Is your computer running slower, do popups invade your screen, are their odd messages that keep haunting you? 

We hear it time and again, "I have no idea how it happened, but for some reason my web browser now goes to a strange search engine that I've never seen before.  I didn't change anything.

I can't seem to get rid of whatever is causing these problems or find a way to return to the default search engine. As a matter of fact, I can't even get to some sites anymore. Do you have any ideas why this might be happening and how I can go about restoring everything to the way it
was before?

You probably have spyware or adware that was likely inadvertently downloaded to your computer via a piece of freeware or shareware. A word of advice - you should be very careful about what software you install on your system. Be sure to carefully read the EULA (end user license agreement) for any piece of shareware or file sharing package (such as KaZaA, BearShare, Morpheus and many more). These types of applications are often littered with adware and spyware programs that insidiously install themselves on your machine

Making matters worse, some sites will even automatically download components onto your system if you're not careful (like modem dialers, browser plug-ins, search bars, etc.).

Diagnosing and Removing the Problem
First, ensure you have an Antivirus program on your system.  Next, ensure your antivirus program is up to date.  Many antivirus programs will also remove trojans and some spyware from your system.

However, because viruses like these often make modifications to key system files like the windows HOSTS file, they often can't just be automatically removed. Instead, the files will need to be edited and/or restored manually.

Perform at least one scan in Safe Mode to be sure.

Installing Safeguards to Prevent Future Infestations
Once you get the system repaired I would recommend taking the time to
install some safeguards to minimize the chances of this happening to you again.

We would also recommend installing a personal firewall on your system.
ZoneAlarm is a great firewall and is offered in a free version.  Windows XP contains a free firewall that is built in to the operating system itself.

A good adware and spyware scanner would be valuable in this situation as well. ETC recommends Ad-Aware which is a small download, is very simple to use, and best of all, is completely free.  We also recommend Spybot Search and Destroy, SpywareBlaster and Microsoft's AntiSpyware - yes, all of these, run separately, each may find different spyware objects, and remove them.

If you're willing to pay for a program, you can purchase a software package that can handle all of these preventative measures for you, including setting up a personal firewall, anti-virus protection, popup elimination, and more. One of the best available suites is Norton's Internet Security 2005, which can be purchased for around $70.

While these tools (and others like them) are very effective at protecting
your PCs, there is only so much they can do, and they work most effectively when used in conjunction with a bit of common sense. Remember, as helpful as they are, nothing will ever be 100% effective. I hope these tips and recommendations help, and best of luck to you!

Please check out our website and our resources at
http://www.etccomputerland.com/resources.  We'll be adding instructions for Microsoft's AntiSpyware product as well. If you have trouble - ETC is a phone call away - (217) 222-1451!

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