ETC Computerland

Welcome to our monthly round-up of tech tips, news and web wisdom.
If you have any questions you’d like us to address, please contact us at web@etccomputerland.com.

Upcoming Events:

ETC ComputerLand is sponsoring
Survival Techniques During an Economic Downturn” 

This event hosted by Tri-State Development Summit Entrepreneurship Task Force will be held:

Date: February 18, 2009
Time: 11:30 am – 1:30 pm
Location: Tiramisu Restaurant in Quincy, IL. 

Registration is required at $10 per person and includes lunch.  For registration information, contact Shelby Crow at University of Illinois Extension, 217-223-8380 or .  Space is limited.  Registration deadline is February 11th.

 

An E-mail Hoax is Very Similar to a Virus!

Kim Brown
Client Liaison

Have you ever received an e-mail message forwarded to you by a friend or co-worker that then asks you to forward the same e-mail message to everyone in your address book?  Perhaps it promises to raise money for a good cause and every time the message gets forwarded they will donate $.50.  Maybe it shows pictures of a child that has been abducted and asks you to forward the message to everyone you know in hopes of finding the child.  Or maybe it’s a warning about a new virus and instructs you to promptly search for and delete files from your machine and then to forward the message on to everyone in your address book so they can do the same.  The majority of these types of messages are called Virus Hoaxes. 

So, how do you know which messages are legit and which ones are a hoax?  Below are a few pointers to assist you in making that determination.

  • Messages that ask you to forward to “everyone in your address book” or something similar are almost always hoaxes.
  • Messages that sound urgent and have some sections in ALL CAPS, are likely hoaxes.
  • Messages that offer rewards or money to be donated each time the messages are forwarded or warns of dire consequences if they are not forwarded, are mostly hoaxes.
  • Messages that claim to give you information that is a “completely true story” or “perfectly legal”, are likely hoaxes.

Some might say “C’mon, what can it hurt to send them”?  However forwarding such messages can cause several problems, a few of which are listed below for your reference.

  • Forwarding to the masses can cause problems with bandwidth on Internet and mail servers.
  • If you forward to several people and then those people forward to several people, your name/e-mail address is forever attached to that message.  This could damage your reputation and increase your exposure to spam, viruses and identity theft.
  • Many hoax e-mail messages stir up some type of emotion, such as sympathy, fear, anger, etc.  The forwarding of the messages and emotional drain interferes with your daily productivity, as well as that of those you forward the messages to.
  • While the message itself will not likely damage your computer, the message could convince you to damage your computer by giving you instructions to delete certain files. 

So what can you do?

  • Research the information in the message before you forward it to anyone.  You can do an Internet search (Google, Yahoo, etc.) for the title of the message. 
  • If a foundation or corporation is referenced, look up their website or contact them by phone to verify the claim in the message.
  • There are several websites that list virus hoaxes that are circulating.
    1. McAfee.com
    2. TrendMicro.com
    3. Symantec.com
    4. Truthorfiction.com
    5. Snopes.com
  • Use common sense when reading through the message and be respectful of others when forwarding messages.  Do your part to stop the hoaxes before they become widespread.

 

Tips When Creating a Password

Cody Hageman
Web Services Manager

Too many of us create passwords that are easy to remember, such as names of children, anniversaries, birthday’s, etc.  We use these passwords because they are easy to remember, but a password that is easy to remember is probably also very weak.  More and more malicious people are taking advantage of these weak passwords by hacking into systems and accounts and accessing information that is not their own.  To avoid having someone gain access to information you do not want them to see, it’s a good idea to follow the simple rules outlined below.

  • The password should be at least 8 characters long
  • It should contain at least 1 lower case and 1 upper case letter from the alphabet
  • It should contain at least 1 numeric digit (0-9)
  • It should contain at least 1 special character such (#, $, @, !, ^)

Following these simple rules will greatly reduce the chance of somebody gaining access to your information.

 

With Great Hardware Comes Great Responsibility

Chris Stegner
Service Manager

For most businesses today data is everything.  Imagine what would happen to your company if you lost your contacts, sales records, employee information, schedules, inventory, email, websites and solitaire.  There are many different types of backup services available. Historically, one of the most prevalent was tape backup.  This can be a very efficient way of backing up data.   However, having this solution is not enough. There is a very real and very important role that the end user business MUST play to make their investment work for them.

1) Tapes MUST be changed every day that a backup is scheduled.
If a tape is not changed then one of two things can happen. The first is that your data does not get backed up. The other is that your backup may over write your previous day’s backup. Neither scenario will provide you with the service that you have paid for.

2) Tapes need to be replaced every year.
Tapes like anything else, can wear out. These tapes are very similar to the old style VHS tapes.  Anyone with experience with VHS remembers that over time the quality of the tape degrades. In this case, instead of a fuzzy movie you can be left with corrupt data.

3) The backup error log should be checked every week.
BackupExec is a very intelligent program. It even lets you know when it has a problem. But, you need to watch for these errors. Following some simple steps will let you know if your backup is performing the way it should.  Or, let us do it for your Presidium Level 0. Please contact your sales consultant for more information.

4) A cleaning tape should be used every month.
Dust and other residue can build up in your equipment. This can greatly impact the performance of your backup device. A simple cleaning tape can be used to extend the life of your investment.  Simply insert the cleaning tape into the tape drive and let it perform its job. The tape will automatically eject when it is done with the cleaning cycle.

5) Tapes should always be stored off site.
A tape drive’s primary role is as a disaster recovery tool. In the event of a fire or other disaster what good would your tapes be if they were sitting on top of your server collecting dust? There are many options for offsite tape storage. Many banks have arrangements for drop bags that can be used. Have an executive take them home. Rotate sets of tapes. Work with your Sales Consultant to see what works best for you.

Finally, there are alternatives now available to tape backups.  Automated, encrypted, secure and monitored backups are possible daily online with no human interaction required.  Ask your sales representative about Data Vaulting if this appeals to you.

 

Congratulations Gardner Museum of Architecture and Design!Community Foundation of Quincy

As many of you may already know, GiFT is a monthly computer and technology giveaway sponsored by ETC ComputerLand to benefit local not-for-profit tax-exempt agencies who are in good standing with the state of Illinois and/or Missouri and whose principal offices are within 30 miles of Quincy, IL, and Kirksville, MO.

Click here for instructions on setting up a monthly reminder to sign up for GiFT.

REGISTER NOW!

An E-mail Hoax is Very Similar to a Virus!
Tips When Creating a Password
GiFT
Archived Newsletters
Presidium

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