"Our Eyes on your Network"
The Managed Services Program will reduce downtime by dramatically shortening the time from failure to resolution. At ETC ComputerLand we monitor the availability of your critical services with our professionally installed probe systems. At the first sign of trouble we will alert you about the issue, or our technicians will automatically begin the remediation process. Sometimes you’ll never know there was a failure!
MSP offerings include:
- Availability monitoring
- Service Block
- Remediation provided and tracked based upon SLA (Service Level Agreement)
- Reduced mean time to resolution
- Save money on costly downtime
- Priority service over non-contractual customers
- All benefits of the Managed Services Program
Your IT Partner!
Like all businesses your size, you depend on your network to perform at its peak. How often have you wanted to send an email only to find that the server was slow or that the email server was down? How frustrated were you by disk errors or latency issues?
In today's competitive environment, you can't afford to fall behind. A partnership with ETC ComputerLand backed by our Comprehensive IT Service and Monitoring program will solve all of that by:
- Monitoring the critical health status of devices and applications
- Remotely diagnosing problems before they occur
- Immediate resolution of the problem